Tender Type Fraud

If your cashiers inadvertantly hook a sale into cash, instead of credit card, or cheque, what would you do?

In this case the totals in the cashup would balance against the sales for the day.
If you, like many companies do not treat this error with Defcon 2 response you will find yourself on the business end of tender type fraud.
It goes like this.
Customer pays by Cheque, or Card. Normally they would not get a refund in Cash. Only when the cheque clears, will the customer recieve a refund.

If the cashier colludes with the customer and identifies the method of payment as cash (even though it was not), things are very different.

Customer gets a full money back and cheque bounces.

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